Questions, corrections and suggestions are all welcome — feedback from people actually using the tools is what decides which ones get improved and which new ones get built.
How to Reach Us
The quickest way to get in touch is by email. Write to the contact address shown in the footer of this website and include a few details so your message can be answered properly: which tool or page you are writing about, what you were trying to do, and what happened instead. If a tool produced a strange result, describing the type of file and its rough size helps far more than a screenshot of the error alone.
What to Contact Us About
Reports of tools that misbehave in a particular browser, requests for a tool that does not exist yet, corrections to explanations on any page, and questions about the privacy policy or terms are all read and considered. Business and partnership enquiries can be sent to the same address with a clear subject line.
Response Times and Privacy
Messages are usually answered within a few working days, though busy periods can take a little longer. Please do not send private documents, passwords or personal files with your message — in almost every case a short description of the file is enough, and anything you do send will only be used to respond to you and will not be shared.
Thank you for using the site, and for taking the time to write.